Assorted Sandwiches, Cakes and Savouries, with your choice of Hoogly Tea. Totally brilliant value for money, would certainly stay again. Angela and the team, On appearance looks a lovely place. Contributions should be travel related. My advice would be to book early in order to stay anywhere but here. !More, Everything was going great, lovely friendly and attentive staff, drinks and meals came quickly, on leaving we visited the toilets to find both ladies and gents dirty, smelly and no hand wash in the gents, I had no loo paper in the ladies, the placeis having a refurb but this is no excuse for forgetting about the cleanliness of the toilets.More, This is the version of our website addressed to speakers of English in Hong Kong. For those interested in checking out popular landmarks while visiting St. Davids, The Grove is located a short distance from the Cathederal (0.1 mi) and St Justinian Lifeboat Station (2.0 mi). We're happy we could meet your expectations! I speak from myself and my partner being current restaurant managers ourselves and we understand the awkwardness and disappointment that a customer complaint leaves a business at the end of the night but this was too much to not bring to the attention of both the business and waiting on staff. The most helpful contributions are detailed and help others make better decisions. Tables were horribly sticky. Are you sure you want to delete this answer? Poor food and an even worse effort by the lead waitress. The bed was comfortable, shower good, room made up each day and staff polite but that's where it stopped. Will go again if we are in the area. Spoilt our weekend, worried about where we would sleep without belongings and significantly no medication. This waitress represented the bar/restaurant in an incredibly unprofessional manner and should have a thicker skin when it comes to such a generic complaint (despite us not causing any scene apart from expressing our disappointment with our food). Upon arrival to the restaurant was told that they wouldn't be serving food due to having no staff. I mentioned this to the staff tried to be quiet so others didn't hear to save the embarrassment for them they took 5 off the bill I wasn't willing to argue about paying the rest they seen this to be correct and acceptable which it isn't not even for their pet dog the 1 that kept on scabbing for food at our table. What food & drink options are available at The Grove? DavidS. Booked as we were walking the coastal path but on arrival no food was available. 17/06/2022 Review. the top and the Yorkshire pudding was chewy. The only way to leave a review is to first make a booking. We were sat at the table with the pub dog asleep under. 4 reviews. My father in law got the lamb kofta which was more than satisfactory. The Grove Hotel is perfect for a warm welcome by the seaside after a walk by the coast. Read more about possible travel restrictions before you go. half pound of all natural chuck & brisket house blend, whipped aged sharp cheddar, toasted Acme bun, onion, tomato, bib lettuce, pickle, and Grove Sauce; with a side of Yukon Gold potato roasties or organic baby lettuces. Are there any historical sites close to The Grove? Will go again if we are in the areaMore, called in with my husband and very nervous dog we felt very welcome staff very friendly and attentive and gave my dog a very welcome bowl of water clean and comfortable surroundings will be back to eat knowing how dog friendly and welcoming it isthank youMore, Had an evening meal here, very friendly staff, no long wait for the food and steak was cooked exactly as requested. We decided to go for the set menu with 3 courses Tripadvisor performs checks on reviews. Please note that all Special Requests are subject to availability and additional charges may apply. 15 tables in restaurant, only one other occupied. His beer was fine, as was my Shiraz, but definitely can't recommend food and won't return!More, We stayed at this Hotel for a week. Please reach out to us directly at 01437 720341 when you have a chance. Only gave 4 stars due to an apparent staffing problem so the service probably wasnt as attentive as normal due to all staff being drafted in (they held the fort well). Takeaway menu only available at selected sites. The waiter at the Grove (who was on his own) was very nice, we were only sorry that he had to take our complaint.More, Booked Sunday Lunch, very nice, freshly cooked. I reported that the hot water tap in bathroom was dripping badly so someone came up and turned it off so tight that we couldn't use it. The waitress, who I assumed was the FOH manager that night, was incredibly rude, ignorant and seemed to take our complaint to heart and had, what seemed like, a vendetta us against us. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Had to have 3rd choice on menu as other options not available We booked a table of four this evening and were greeted by a very polite waitress who took our drinks order. My husband ordered rump steak-medium rare. Kind Regards Mrs T Howells. Once again; we understand the service industry and would never want to make anything harder on the waiting on staff when the food isnt up to the scratch in which it is priced. I said "theres a dog asleep under this table" The response was, "oh he won't mind" No French mustard didn't please him either!!! slowly poorly powered nonsense you find in other places) and clean with lots of little shampoos etc. Hi Thomas Coleman, thank you for taking the time to leave a review for us at Grove Hotel. Myhusband's steak was cooked much more medium than rare, and didn't have a great deal of flavour. Would you be able to cater for approx 40 to 50 people . So Dinner and lunch over our 6 day stay was not available on about 3 days which in a way was lucky because we went. the curry and I had scampi which was well presented There is Caerfai Bay Caravan & Tent Park a 16-minute walk of the hotel. Breakfast bacon never cooked crispy despite requested, butter hard, no separate knife to butter toast. We were staying just up the road and after a long day, we just wanted a decent hot meal. Children 18 and above are considered adults at this property. Note: your question will be posted publicly on the Questions & Answers page. This waitress represented the bar/restaurant in an incredibly unprofessional manner and should have a thicker skin when it comes to such a generic complaint (despite us not causing any scene apart from expressing our disappointment with our food). Lock in the lowest price from these sites. Cancellation and prepayment policies vary according to accommodations type. Find out more about cookies. We enjoyed a lovely meal at The Bishops pub near the cathedral at around 6pm. Pets are allowed on request. (score from 690 reviews). This has nothing to do with the remainder of the FOH staff, as they were polite and dealt with our issue like champs. to the Farmers Arms for food which was better and did not have any noticeable staffing problems, which Grove Hotel did. Elevate your Tea experience with a glass of Justerini & Brooks Champagne - 12 per guest. Dined on November 24, 2022. overall 4 food 4 service 4 ambience 4. Hotels with Complimentary Breakfast in St. Davids, Hotels near St Davids Plant & Garden Nursery, Hotels near Voyages of Discovery (Ramsey Island), Hotels near Oriel y Parc Landscape Gallery and Visitor Centre. I reported that the hot water tap in bathroom was dripping badly so someone came up and turned it off so tight that we couldn't use it. This lets us know our reviews come from real guests like you. It was all a bit "transport cafe" . add fried egg. Enjoy takes on a Cuban or turkey club, or try something out of the box like the Mississippi Nights Club: turkey, roast beef, bacon, pepper Jack cheese, lettuce, tomato, red onion, pepper mayo, spicy red pepper spread and Billy Goat kicker chips all piled on a baguette. Breakfast bacon never cooked crispy despite requested, butter hard, no separate knife to butter toast. The price for a room in the hotel starts at 61. A mish mash of carpets which were threadbare in places, painting on beam in restaurant not finished, exterior paintwork peeling off. The hotel has an acre of walled gardens and a restaurant and bar for drinks and dining. Yes, guests of the The Grove Hotel can enjoy English breakfast served daily in the restaurant. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. We really appreciated their willingness to be flexible! Approximate prices in SEK for a 1-night stay, This property has taken extra health and hygiene measures to ensure your safety is their priority, Browse questions from guests for anything extra you want to know about the property, The property usually replies within a few days. My son hasthe curry and I had scampi which was well presented Yet one question was asked about bringing dogs. This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. when we visited, but still pleasant surroundings. Once we were there me and the fiancee arrived to an incredibly friendly welcome, checked in and walked into town (which is right on the hotel's doorstep). Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. Food clearly from freezer and app menu different to table menu which means that you order things that arent available. Ideally, we'd publish every review we get, positive and negative. Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. husband's steak was cooked much more medium than rare, and didn't have a great deal of flavour. Claimed. If you stayed at this property through Booking.com, you can write a review. Room types may vary. Yes, it is 0.04 miles away from the centre of St. Davids. Staff pleasant. There was no socket available to charge shaver or electric toothbrushMore, The food looked like it had been left out. Most vegan options gone. Does the The Grove Hotel St. Davids charge a cancellation fee? some1 can actually cook these clearly knowing there where fit for the bin and you could tell they where reheated aslo. Choose from a full range of tasty continental options, including cereal, pastries, juices, fresh fruit and more. 15. It was all a bit "transport cafe" . The competent staff at Grove Hotel can demonstrate how much they value their customers. Can a vegetarian person get a good meal at this restaurant? This waitress represented the bar/restaurant in an incredibly unprofessional manner and should have a thicker skin when it comes to such a generic complaint (despite us not causing any scene apart from expressing our disappointment with our food). Which popular attractions are close to The Grove? Public parking is possible on site for free. Couldn't pick up paper napkin because it had stuck to the table. Limit search to St. Davids. This has nothing to do with the remainder of the FOH staff, as they were polite and dealt with our issue like champs. Couldn't pick up paper napkin because it had stuck to the table. The mash had a dry film overthe top and the Yorkshire pudding was chewy. The Really Wild Emporium 144 reviews Open Now Seafood, British $$ - $$$ Menu "Delicious 6 course tasting menu of soup, beetroot, wild sea bass, lamb, berry." "5 Course tasting menu" 2. This hotel offers a special menu and board games for guests travelling with children. Tables were horribly sticky. Dogs are very welcome here and theres a lovely big walled garden to sit in at the back. Which facilities are included in the rooms of the The Grove Hotel? We are disappointed to hear that your experience was not a positive one. We were looked after by Lauren all night who was very professional and polite Once again; we understand the service industry and would never want to make anything harder on the waiting on staff when the food isnt up to the scratch in which it is priced. Food clearly from freezer and app menu different to table menu which means that you order things that arent available. Note that some family rooms include a sofa bed as part of the child allocation. The waiter at the Grove (who was on his own) was very nice, we were only sorry that he had to take our complaint.More, Booked Sunday Lunch, very nice, freshly cooked. No ale at all in the bar on the first night, no appletizer, no pineapple juice, no tomatojuice High Street, St Davids, SA62 6SB Directions. I thanked her kindly and left. It was all a bit "transport cafe" . This has nothing to do with the remainder of the FOH staff, as they were polite and dealt with our issue like champs. A good choice whilst in St Davids. The food was really good value for money and the portion sizes were great.More. Given a room card. Get Directions. They're also applicable regardless of the comment's tone. The hotel is an excellent base for exploring St. Davids and the surrounding area. Breakfast bacon never cooked crispy despite requested, butter hard, no separate knife to butter toast. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Jack What are some of the property amenities at The Grove? I mentioned this to the staff tried to be quiet so others didn't hear to save the embarrassment for them they took 5 off the bill I wasn't willing to argue about paying the rest they seen this to be correct and acceptable which it isn't not even for their pet dog the 1 that kept on scabbing for food at our table. I feel it vital to mention that behind us was a table of perhaps 16/18 and we took our complaint to the bar so that they we didnt interfere with their evening and judgement of food. My son hasthe curry and I had scampi which was well presented Double up on selected spirits for 1.75 See All Offers. High St, Saint Davids, Wales, United Kingdom, We walked in on the off chance of availability, no booking. 15 tables in restaurant, only one other occupied. Other Great Pubs Nearby. Hotels near Oriel y Parc Landscape Gallery and Visitor Centre, Hotels near St Non's Chapel and Holy Well, Hotels near St Justinian Lifeboat Station, British Restaurants for Lunch in St. Davids, British Restaurants for Special Occasions in St. Davids, Restaurants with Outdoor Seating in St. Davids. Cruise up to the bike bar that serves Russian-inspired dishes and pizza. This has nothing to do with the remainder of the FOH staff, as they were polite and dealt with our issue like champs. !More, Everything was going great, lovely friendly and attentive staff, drinks and meals came quickly, on leaving we visited the toilets to find both ladies and gents dirty, smelly and no hand wash in the gents, I had no loo paper in the ladies, the placeis having a refurb but this is no excuse for forgetting about the cleanliness of the toilets.More, This is the version of our website addressed to speakers of English in United Kingdom. Wedi mwynhaun fawr yn y Grove - diolch am fwyd swmpus a blasus. Marston's Inns, Top Location: Highly rated by recent guests (9.1), Select dates to see this property's availability and prices, Guests are required to show a photo ID and credit card at check-in. The tables were all sticky. more. Tables were horribly sticky. Can a gluten free person get a good meal at this restaurant? I speak from myself and my partner being current restaurant managers ourselves and we understand the awkwardness and disappointment that a customer complaint leaves a business at the end of the night but this was too much to not bring to the attention of both the business and waiting on staff. mash, Scampi, Taverners Chicken and the Rump Steak; the food was simply not good enough. Couples in particular like the location they rated it 9.1 for a two-person trip. Thank you, and we look forward to hearing from you. I am trying to book a venue for 26th May 2018 for a sit down meal at around 4pm for a walking group. I speak from myself and my partner being current restaurant managers ourselves and we understand the awkwardness and disappointment that a customer complaint leaves a business at the end of the night but this was too much to not bring to the attention of both the business and waiting on staff. The Grove High Street, St. Davids, SA62 6SB, United Kingdom - Excellent location - show map 7.0 Good 687 reviews 8.9 Top-rated beach nearby +26 photos Garden Pets allowed Free WiFi Free parking Bath Daily housekeeping Non-smoking rooms Heating Parking on site Facilities for disabled guests The pictures look good but the whole place needs a full refurbishment. Poor food and an even worse effort by the lead waitress. Had to have 3rd choice on menu as other options not available There's no need to cut corners like this waste food is for the bin NOT CUSTOMERS PLATES.More, I called in here with my son for a evening meal and was offered a set menu or normal menu You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. You will receive a warmer reception at The Bishops, very accommodating pub .. very busy as was the whole of St Davids but not rude to any customers! The hotel could indeed do with a lick of paint. The Grove, formerly a dying area on the western side of town, is now a trendsetting district alive with new restaurants, dance floors, and shops. Not nice at all. add applewood smoked bacon. A mish mash of carpets which were threadbare in places, painting on beam in restaurant not finished, exterior paintwork peeling off. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Grove Hotel - Hotel! Tripadvisor performs checks on reviews. There is a maximum occupancy of 2 people. No French mustard didn't please him either!!! We reinforced the fact that it had nothing to do with the service we received; it was simply that the food was not worth paying for. Some of the lower windows were nearly falling out due to erosion of putty etc. The attitude I took to be very curt .. We look forward to helping again in the future. Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. Nearby attractions include St. Davids Cathedral (0.2 miles), St Davids Bishop's Palace (0.3 miles), and Oriel y Parc Landscape Gallery and Visitor Centre (0.1 miles). 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