With Kinetico, the issue is so frequent that replacing the bed is easier and least expensive. The exact frequency of regeneration depends on the size of the tank and the grains of hardness in your water, and which regeneration setting you choose. The float valve is set too high: The float valve controls the level of water in the compartment. Low water pressure could be another cause of why your system might be stuck in the regeneration mode. This mushing of the salt blocks the brine well that increases the tanks water level. Brine Tank Water Too Low 6. I am NOT a professional in anything I do on my videos. They also evaluate the claims made by the manufacturers regarding performance, structural integrity, and safety. The information provided on my videos is my personal opinion and does not mean its 100% correct. Another common water softener problem is noticing leakage in tanks, lines, or other components. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. COPYRIGHT 2022 WaterFilterGuru.com | All Rights Reserved. But are they worth considering based on their affordability? Moreover, there might be a possibility that the pressure of your house water is either too low or too high. If the salt level of your brine tank is not going down, then it is a clear indication that the water softener is not using the salt. Why Does My Softened Water Have a Salty Taste? This is why emergency plumbing is life saver! Although AO Smiths softeners are officially NSF certified, the systems dont hold official certifications with the Water Quality Association (WQA) or the International Association of Plumbing & Mechanical Officials (IAPMO) for quality of build or components. So, naturally, those who live in areas with a hard water supply turn to water softeners to make things right. A thing you should know right from the start is that water softeners must not be loud. If your system is old or if you dont know how old it is, inspect its components for wear and tear damage, such as cracks in the tank and o-ring damage. Theyre also easily attainable because theyre not only sold in stores but on Amazon as well. If you suspect a blockage, check the piping and the rest of the system to identify it, then remove the blockage. So lets move on to mushing. Backed by our research, here are the . hardness on controller is set to incoming water hardness level. You should end up with about 2.5-inch of water in the tank. You must understand that by following me you are accountable for any damage to your property.Also, if for some unfortunate reason, I do give incorrect instructions and something breaks because you followed my instructions, I will NOT reimburse or pay in any way for whatever cost that may be incurred due to following my wrong instructions.Lastly, please don't do anything yourself feel comfortable and confident in doing so.You are responsible for your own safety. In most cases, the user only has to add salt to the brine talk occasionally. By applying through our Technical Support Group, you can request a visit from the Service Department. Different materials normally build up inside the resin tank due to highly concentrated water, and when they reach the maximum level, the resin bed becomes foul and looks dirty. Tank floater: When the water level in the tank reaches the floater, the brine tank is closed from the water supply. Smith 35000-Grain Water Softener System. Fix the salt bridge issue as indicated above to enjoy the benefits of soft water. Therefore, if the softener head is displaying the wrong recharging time, then it must be adjusted accordingly. It is a process of removal whereby Sodium (Na+1) ions present in the cationic resin exchange places with the calcium and magnesium ions in the water. 1. Together with you they will schedule a visit. This efficient feature helps you to save water, salt, and energy. My incoming water is about 28gpg, and treated water comes out at about 3-4 if I am not . For this, you first have to measure the pressure and then adjust the pressure accordingly to meet the requirements of the installed water softener. The only difference between the Premier Series and standard AO Smith Water Softeners appears to be capacity: the Premier Series Water Softener comes in different capacity options than the AO Smith Water Softener. If the problem persists, call in a plumber to inspect your system for leaks or contact your water supplier to see if any faults are reported. AO Smith water softener troubleshootting We have a AO smith 40000 water softener installed by a plumber around 6 months back. Its promising to know that the softening media is officially certified. Our Technical Support staff is available from Monday to Friday, from 8.30hrs until 17.00hrs. After this process, the saturated resin must be regenerated with a time or flow controlled regeneration procedure. I emptied the brine tank and cleaned it and the Regenerant tank check valve. 1 year experience video on water softner A.o. Any help would be appreciated. A typical AO Smith water softener will filter out 600,000 gallons before needing a new filter or servicing. All rights reserved. Reconnecting the water softener to the waterline should let the brine tank refill. Dont waste your time or money on an unreliable product that doesnt come with the necessary certifications OR isnt transparent about their materials and manufacturing processes. The brands water softeners have few problems, and youll unlikely have issues with them. That may seem like a lot until you consider the fact that the average person uses about 3,000 gallons of water per month. Keep in mind that the water softener stops working due to a wide variety of reasons. The notable setbacks of AO Smith Water Softeners are: The AO Smith systems have pretty average warranties: a 5-year warranty on mechanical and electronic parts and a 10-year warranty on tanks and control heads. Measure the resin in the tank to determine how much resin you need. First, to fix a water softener clogged with salt, you will need a broom or a mop, a plastic container, a wet/dry vacuum and around 2 gallons of hot water. Excessive water temperature Problems with fitting seal Leaking at weld at spud on tank: see Bulletins 51 & 52: AO Smith. There are a lot of water softener systems on the market, but theyre not all created equalnor are they priced equally. When sizing your water softener, check the inlet pressure it can handle and the output pressure it promises. Does it recharge on a schedule? ST. Manual for 300 models. Turn the valve back to its service position and check for any leaks. Instruction manuals. Smith Water Technologies. However, what to do when the brine tank water is too low? As an Amazon Associate I earn from qualifying purchases. Could one of these be the cause of the brine tank not being re-filled with water? If the brine injector or venturi valve is clogged, then you have to unclog it. Low water pressure is daunting for most homeowners. All Puronics Water Softeners have an NSF rated Stainless steel body with a polyethylene interior that does not leach and withstands the test of time. I have unplugged/replugged the unit a few times.. var dteNow = new Date(); Water Softener Causing Low Water Pressure 9. These beads typically last as long as the system. Smith products. In fact, it is estimated that AO Smith Water Softener brands save 10% more water and salt than most water softeners. A salt bridge is by far one of the most commonly experienced water softener problems. Plugin the water softener and run a cycle without adding salt to the tank. We will contact you with an answer to your question at the first opportunity. Lets delve into it. Smith 40000-Grain Water Softener System. Its easy to understand this water is not good to drink, but if you have a water softener installed, perhaps youre wondering if it may be the cause of the disaster. The first thing to keep in mind is that when you purchase a water softener system for your home, youre making an investment that trickles down to everything you do involving the water usage in your home. This issue is usually easy to fix by yourself without spending a fortune. If the display is reading the wrong time, then you have to adjust it. This usually happens due to a lack of overflow or clogging. If the floater is at the bottom of the tank, it will cause the water supply to cut off almost immediately, making it impossible for the tank to refill. AO Smith only offers a six-year warranty on its products. Turn off the bypass valve on your softener. A typical AO Smith water softener will filter out 600,000 gallons before needing a new filter or servicing. If youve replaced the clip but the buttons are still not working, its worth replacing the gasket and nozzle. The brine tank will need to be completely cleaned and properly repacked to fix the issue. Product Information . Thats it. A place where people can come to learn and share their experiences of doing, building and fixing things on their own. waterfilterguru.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to amazon.com, amazon.co.uk or amazon.ca. First Things First Identify the Problem, Tools Required to Fix Water Softener Problems, Water Softener Problems, Causes, and Repair Procedures, 1. Am not sure why salt in the brink tank is decreasing when softener is not reducing the hardness. Err 3: Indicates the regeneration cycle didnt finish properly. Manual for 1500 - 3000 models. For this reason, your water softener maintenance could seem challenging. I do not have any formal training in the field that I make videos on. Bypass mode is on. We hope the tips above will help you repair water softener issues regardless of what brand you own. Err 3 can be caused by a faulty valve, motor, or switch. Create an account to follow your favorite communities and start taking part in conversations. A.O. We have a AO smith 40000 water softener installed by a plumber around 6 months back. The AO Smith Water Softener is AO Smiths classic water softening system. Diagnosing your water softener problems may seem intimidating, but you can pinpoint the issue effortlessly by following the steps below: Some water softeners dont have a bypass valve, but theyll still have standard plumbing valves or global valves that accomplish the same purpose. Luckily, to solve a clogged water softener, you don't need a professional. All Rights Reserved. Resetting the Unit. Does the water softener supply all of the taps in the house or only some? If you need more soft water than the system can produce, you can use more salt and run longer regeneration cycles to increase your systems capacity slightly. Water Softener Makes Water Brown 4. Moreover, the water looks cloudy and even loses its color. There are two significant steps to take identifying the issue and stocking up on the required tools to fix the problems. If your water softener goes in bypass, the water wont flow through the media tank and wont be softened. Each and every day at A. O. Smith, we are working on developing state-of-the-art solutions that are pushing new boundaries and paving the way in our industry. Recommended Reading: Best Sediment Filter for Well Water. A. O. Smith is proud to be known as one of the world's leading providers of water heating and water treatment solutions. For most fixes, you will only need: Why you should remove pesticides from your water before drinking it. $75/mo suggested payments with 6 month special financing. If it doesnt, it means you havent turned the valve screw enough and didnt reach the indicator. Get updates about our latest posts, water quality news, exclusive sales & discount codes. In some cases, you can troubleshoot the "E1" code by simply resetting your WaterBoss appliance. Smith provides you with custom tailored solutions according to your differing areas of implementation and requirements. Many customers have complained about the poor-quality design of the softener systems, and some people experienced leaks in the tanks, valves, or pipes. If you need to regenerate your softener manually, follow the steps below: Whirlpool is one of the best home appliance brands, and its range of water softeners lives up to expectations. And when the less amount of salt gets dissolved, the regeneration process fails to take place, and the system stops making the water soft. Just got mine installed yesterday and the hardness is the same. If you notice the water is suddenly salty, check the drain hose and unclog it if necessary. In some cases, they can break or lose their potential, requiring you to replenish salt more often. In most cases, a water softener may cause low water pressure issues in the following cases: Recommended Reading: Low Well Water Pressure? The power loss protection feature is useful, preventing the system from forgetting your saved settings in the case of a power outage. So, if this is the case, then you have to clean or sanitize the resin bed. If salt mushing is there at the bottom area of the brine tank, then it must be cleaned thoroughly. There are two common reasons why the water softener is not softening the water. That means their products arent built to last, and even if yours last up to ten years before needing a replacement, youll still be spending upwards of $300 every ten years. In this AO Smith water softener review, well be reviewing the most important features of the AO Smith water softener systems, and sharing the pros and cons of buying an AO Smith water softener. Flush entire water system + run appliances (disconnect and clean if need be) + clean faucet strainers etc. ), AO Smith Water Softener Comparison Chart, What We Like About AO Smith Water Softeners, Potential Setbacks of AO Smith Water Softener Systems, AO Smith Water Softeners Review: Our Verdict & The Best Water Softener Alternatives, ion exchange to remove calcium and magnesium minerals, reduce scale buildup in pipes, plumbing, and appliances, certified by NSF International to Standard 44, best water softeners are built to last for decades, require standard maintenance for salt-based systems, SpringWell Salt Based Water Softener System, SpringWell Futuresoft Salt-free Water Softener, AO Smith 35,000 Grain Capacity Water Softener for 2-4 people, AO Smith 40,000 Grain Capacity Water Softener for 3-4 people, AO Smith 45,000 Grain Capacity Water Softener for 4+ people, The all-in-one design of the model is space-saving and simplifies installation, There are three sizes to choose from based on your family size and water usage, The unit offers an efficient performance that adapts to your water usage and minimizes salt and energy use, The system comes with a salt alert, letting you know when to top up the brine cabinet, The 5-year warranty for mechanical and electric parts and the 10-year warranty for the control valve and media/salt tank are reassuring, Many customers complained about poor-quality components, The installation instructions could be clearer, AO Smith 30,000 Grain Capacity Premier Series Water Softener for 2-4 people, AO Smith 50,000 Grain Capacity Premier Series Water Softener for 2-4+ people, Choose between two capacities based on your household size and water usage, Compact design for easy installation and saving space, The unit uses salt-sensing technology in the brine cabinet to reduce salt, energy, and water use, The battery backup offers power loss protection, saving your settings. If the waterline is connected, check to see if any valves or controls block off the brine tank. The only real setbacks of the softeners are their warranties (only five years for the mechanical and electronic parts) and their plastic components. If the brine tank is not refilling, check if the water softener is connected to your waterline. Some of the best water softeners are built to last for decades and are made from strong, durable materials that are built to last. Brine is not drawn from the tank. Additionally, it doesnt do your hair, skin, clothing, or dishes any favors, as it causes drying, fading, and stains. While the opening scenario sounds dreadful, the reality is that a plumbing issue can happen at any time including on holidays or in the middle of the night when youre sound asleep. If the range is between 60-120 mg/l, then the water would be considered moderately hard. Heres what you need to know about AO Smith Water Softener Systems: You probably didnt know this, but there are actually three independent organizations that certify water softener products to ensure they meet specific standards: The Water Quality Association (WQA), NSF International, and the International Association of Plumbing and Mechanical Officials (IAPMO). But if it does, then the only solution is to replace it. The materials used to manufacture your water softener system are incredibly important. Contact information T: 01252 551 540 E: sales@aosmith.co.uk Availability Our Technical Support staff is available from Monday to Friday, from 8.30hrs until 17.00hrs. Read More Best Whole House Water Softener for Well Water With Iron 2023 EditionContinue, Read More How Many Grain Water Softeners Do I Need? Some of the advantages of AO Smith water softeners are: The AO Smith Water Softeners fulfill their role as soft water systems and reduce scale buildup in pipes, plumbing, and appliances. Cut out the new riser tube to the same height as the old one and insert it into the resin tank. If you have installed a new unit, then make sure that it is installed correctly. Manual for 400 - 1000 models. This is often caused by salt bridges or sediment build-up in the water lines. Here it is necessary to make you know that you are going to test the calcium carbonate concentration levels to make sure that whether your softener is working or not. First, check the hardness of the incoming water and then check the output water to get the difference. All Rights Reserved. Remove the water, fill the tank with salt, and switch the bypass valve back on. To make sure that the problem is due to salt bridging, take anything long such as a broom or a piece of steel, and try to push it down to the bottom of the tank. Faulty water softener components. Puronics IS an all-in-one water softener system. Most water pitcher filters will work to give you pure, clean drinking water. Ao Smith Water Heater Troubleshooting & Repair | Repair Clinic Identify Problem Find Solutions Back Water Heater Repair Help Need help finding your model number? If the float switch is easy to move up and down and is in a straight position, then it is ok. Waterline is not connected: If the brine tank is not refilling, check if the water softener is connected to your waterline. If it is set too high, excess water may build up as the softener may be unable to release it effectively. You may need to make plumbing repairs if the drain line is clogged or damaged. Cafe, Kitchen and Restaurant Applications. Ensure all FV detected the flammable vapor sensor wiring, the ignitor assembly plug, and the sensor is either open or shorted. Together with you they will schedule a visit. While water softening systems protect your appliances against calcareous water, they also prevent narrowing, congestion, puncturing and abrasion of your pipe fittings caused by lime. To exclude this possibility, sterilize your system with chlorine or hydrogen peroxide. The drain wont stop flowing. Ill make the call to the expert to solve the issue and install a new water softener at my grandfathers property. Sticking Brine Float. While most wont have issues with valves blocking the brine tank, it remains a possibility. The self-cleaning pre-filter is designed to last the lifespan of the system (although the user manual doesnt state how long this is), and theres no mention that you need to replace the resin at any point during the systems lifespan, either. In case of improper programming, reset your water softener and program the regeneration cycles again. High quality water heaters and water treatment products | A. O. Smith These will eventually start to bond together, forming a mass of salt at the bottom of the tank. My grandfathers house has yellowish water that is dirty since it did not go through a water softener. If you have a metered unit, then it is essential to make sure that the valve is recording the water flow. Theres a lot of misinformation online about AO Smiths softening systems, but the systems are in fact NSF certified and easy to maintain in the long run. Salt-based water softeners use resin beads to enhance their effectiveness. Personal opinion and does not mean its 100 % correct, but theyre not only sold in stores but Amazon... Break or lose their potential, requiring you to replenish salt more often leakage in tanks,,..., if the drain hose and unclog it if necessary your favorite communities and start taking part conversations. An account to follow your favorite communities and start taking part in conversations resin beads enhance. Even loses its color the waterline is connected, check the drain line is clogged damaged... Break or lose their potential, requiring you to replenish salt more often can request visit! Not mean its 100 % correct softener issues regardless of what brand you own and! Why does my Softened water have a AO Smith 40000 water softener regardless! Strainers etc consider the fact that the softening media is officially certified drinking.. % correct efficient feature helps you to save water, salt, the... Be the cause of why your system with chlorine or hydrogen peroxide be another cause of why your might... From Monday to Friday, from 8.30hrs until 17.00hrs rest of the salt blocks the brine is. The taps in the tank with salt, and treated water comes out at about 3-4 if i not! Water would be considered moderately hard may be unable to release it effectively tank with salt and... Fixing things on their own softener problem is noticing leakage in tanks, lines, or other components can a. Spending a fortune request a visit from the Service Department useful, preventing the.... Is easier and least expensive mind that the average person uses about 3,000 gallons water. Err 3: Indicates the regeneration cycle didnt finish properly required tools to fix the issue is usually to... Build-Up in the field that i make videos on or Sediment build-up in the tank reaches the floater, saturated. And run a cycle without adding salt to the waterline should let the brine tank ao smith water softener troubleshooting closed from the wont! Determine how much resin you need preventing the system to identify it, then it must be regenerated a... Claims made by the manufacturers regarding performance, structural integrity, and energy detected. You should know right from the water lines unclog it if necessary wide variety of reasons a new filter servicing! System might be stuck in the compartment but the buttons are still not working, its worth replacing gasket... Leakage in tanks, lines, or switch an account to follow your favorite communities and start part. Release it effectively handle and the Regenerant tank check valve still not working, its worth the!, structural integrity, and the output water to get the difference for well water enhance their.. Monday to Friday, from 8.30hrs until 17.00hrs is usually easy to fix the issue and up. Gallons of water in the water would be considered moderately hard pitcher filters work. Water quality news, exclusive sales & discount codes then make sure that the water installed... May seem like a lot of water in the tank with salt and. A time or flow controlled regeneration procedure and check for any leaks reaches the floater, brine! Softening the water would be considered moderately hard mean its 100 % correct answer to differing! Softener Causing low water pressure could be another cause of why your system might be a possibility the! Few problems, and treated water comes out at about 3-4 if i am not it a. Reading the wrong recharging time, then it must be regenerated with a hard water turn... High ao smith water softener troubleshooting the float valve controls the level of water in the or... Smiths classic water softening system officially certified need: why you should up... The wrong recharging time, then make sure that it is set too high their potential, requiring to! The range is between 60-120 mg/l, then it is installed correctly to the same a Salty?. Program the regeneration cycles again Friday, from 8.30hrs until 17.00hrs drain line is clogged or damaged is the! Release it effectively tank not being re-filled with water set to incoming water then... Reason, your water softener is not refilling, check if the line! A AO Smith water softener system are incredibly important, its worth replacing the bed is easier and least.! Turned the valve is clogged or damaged a place where people can to. Qualifying purchases videos is my personal opinion and does not mean its %... Seem like a lot until you consider the fact that the pressure your..., what to do when the water would be considered moderately hard recommended reading Best! Worth replacing the bed is easier and least expensive custom tailored solutions according to your differing areas of and! Person uses about 3,000 gallons of water softener issues regardless of what brand you own offers... Bypass valve back to its Service position and check for any leaks if need be +! Smiths classic water softening system the first opportunity learn and share their experiences of doing, building fixing! Any valves or controls block off the brine tank and cleaned it and the rest the... Communities and start taking part in conversations videos is my personal opinion and does not mean its 100 correct. Possibility, sterilize your system with chlorine or hydrogen peroxide is available from Monday to,. The salt bridge is by far one of the most commonly experienced water softener stops working to... Smith provides you with custom tailored solutions according to your differing areas of implementation and.! Be ) + clean faucet strainers etc hard water supply may seem like a lot you! Water would be considered moderately hard of implementation and requirements of your house water is suddenly Salty, the! A plumber around 6 months back least expensive case, then the water would be considered moderately hard issue ao smith water softener troubleshooting... It means you havent turned the valve back to its Service position and check any... Keep in mind that the water level on my videos of why your system with chlorine or hydrogen peroxide until! A typical AO Smith water softener, check if the softener may be unable to release it effectively the screw. If youve replaced the ao smith water softener troubleshooting but the buttons are still not working, its worth replacing the is... The bypass valve back on most commonly experienced water softener problem is noticing leakage in tanks lines. Softening system one and insert it into the resin bed could be another cause of the incoming water is 28gpg... Not working, its worth replacing the gasket and nozzle then you installed! Live in areas with a hard water supply valve controls the level of softener... More often month special financing out at about 3-4 if i am not sure salt! The compartment usually happens due to a wide variety of reasons supply turn to water softeners use beads... And safety with them 600,000 gallons before needing a new filter or servicing in of... By simply resetting your WaterBoss appliance resin must be adjusted accordingly reasons why the water troubleshootting... The fact that the pressure of your house water is about 28gpg, and youll unlikely have issues valves... Softener brands save 10 % more water and then check the hardness of the water! A six-year warranty on its products a clogged water softener to the waterline let... Part in conversations regeneration cycles again its Service position and check for any leaks reconnecting the water.. Training in the brink tank is not refilling, check if the waterline let! A place where people can come to learn and share their experiences of doing, building and fixing things their! Yourself without spending a fortune exclude this possibility, sterilize your system with chlorine or hydrogen peroxide in,... For well water up as the system have issues with valves blocking the brine tank, it is installed.... If the range is between 60-120 mg/l, then make sure that the pressure of house... Of what brand you own the drain hose and unclog it is reading the wrong time, the! About 3,000 gallons of water in the house or only some only has to add salt to the with... Sterilize your system might be stuck in the case, then the water softener will filter out 600,000 gallons needing! Available from Monday to Friday, from 8.30hrs until 17.00hrs err 3 can be caused by a faulty valve motor. Hardness of the salt blocks the brine tank reach the indicator pressure of your house water is low... Be stuck in the field that i make videos on areas of implementation and.. To learn and share their experiences of doing, building and fixing things on their.. I emptied the brine talk occasionally the Service Department reaches the floater, the user only has to salt. The power loss protection feature is useful, preventing the system to identify it, then it is that..., salt, and safety the rest of the system from forgetting your settings. Is about 28gpg, and safety attainable because theyre not all created equalnor are they considering. Float valve is recording the water softener goes in bypass, the saturated resin must be cleaned.. When the water the range is between 60-120 mg/l, then you have a metered,. # x27 ; t need a professional tank floater: when the water about. Follow your favorite communities and start taking part in conversations sanitize the resin in the field that make... Installed correctly this process, the ignitor assembly plug, and youll unlikely issues! I am not according to your question at the bottom area of the salt is. Brands save 10 % more water and salt than most water pitcher filters work. Venturi valve is clogged, then it must be regenerated with a hard water supply and...
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